As we gear up for the 2024 tax season, TaxAct has launched an array of fresh enhancements and support options aimed at making tax filing easier for both individual and business customers.
A significant highlight of these updates is the expansion of the Xpert Assist program, which enhances the support provided to taxpayers navigating their filing process.
Key Advancements in Xpert Assist
Recent upgrades to Xpert Assist introduce numerous features tailored for those facing complex tax situations.
Here are some key advancements:
- Qualified Professionals: Every expert in the Xpert Assist program holds relevant qualifications and operates from within the U.S., ensuring that filers receive reliable guidance.
- Multiple Communication Options: Customers can connect with tax specialists via phone or chat, giving them the flexibility to choose how they wish to receive assistance.
- Xpress Connect for Individuals: This exciting new option allows individuals to schedule 20-minute consultations with tax experts to resolve specific questions.
Additionally, users have the option to upgrade for unlimited support for broader inquiries.
- Business-Savvy Support: For those filing forms 1065 or 1120-S, Xpert Assist Unlimited provides dedicated live support from professionals with expertise in business taxation.
More advanced support features are on the horizon and are expected to launch in late winter or early spring of 2025.
New Features for Individuals and Businesses
TaxAct has also introduced several enhancements aimed at simplifying the tax filing experience for all users.
For Individual and Joint Filers
- Streamlined 1099 Filing: Users can now import or enter 1099 information effortlessly, accompanied by a much easier review process.
- Automatic State Return Data Transfer: Information from federal returns is now automatically applied to state filings, drastically cutting down on completion time.
For Business Filers
- Improved Data Import Capabilities: Returning users will find their tax returns pre-populated automatically for added convenience.
- Clearer Schedule B Instructions: The updated format provides straightforward guidance to simplify the completion of Schedule B.
- Organized Filing for Forms 1065 and 1120-S: The structure of federal income and deductions sections is clearer, making tax filing less daunting.
- Enhanced Payment Options: Filers can now select PayPal as a payment method, adding to their flexibility.
- Audit Protection Service: An optional professional service is available to assist with Form 1065, 1120, or 1120-S audits.
- Easier Digital Signature Process: The procedure for digital signatures has been streamlined, reducing paperwork requirements.
Dedication to Accuracy and Maximum Refunds
TaxAct is devoted to providing reliable service, underscored by robust guarantees:
- Max Refund Guarantee: Users can rest assured that they won’t get a larger refund using any other tax software.
- Accuracy Assurance of Up to $100,000: TaxAct stands behind the accuracy of its calculations, offering coverage of up to $100,000 in the event of errors.
These updates and commitments reflect TaxAct’s unwavering dedication to enhancing the tax-filing journey for all its customers.
Source: Smallbiztrends